Track Your Order

Track Your Order

Want to know where your order is? Enter your order number and email address below to get a real-time update on your delivery.

📦 Order Tracking

To track your order, please visit our carrier's tracking page and if theres any questions, contact us at velnyxsupport@gmail.com with your order number and we'll get back to you within 24 hours.

Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1-2 business days. Delivery usually takes 5-10 business days depending on your location.

I haven't received a tracking number yet

Tracking numbers are sent via email once your order has been dispatched. Please check your spam folder if you haven't received it.

My tracking isn't updating

It can take up to 48 hours for tracking information to update after dispatch. If it's been longer, please contact us.

📧 Contact us: velnyxsupport@gmail.com