Terms and Conditions

Terms and Conditions

Last updated: April 2026

Please read these Terms and Conditions carefully before using the velnyx.store website.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

2. Products

velnyx.store sells the CerviRelief Electric Cervical Pulse Neck Massager exclusively through our online store. We reserve the right to modify, suspend, or discontinue any product at any time without notice.

3. Orders & Payments

All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order at our discretion. Payment must be made in full at the time of purchase.

4. Shipping

We aim to dispatch all orders within 1-2 business days. Delivery times may vary depending on your location. Please refer to our Shipping Policy for full details.

5. Disclaimer

The CerviRelief neck massager is designed for general wellness purposes only and is not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a healthcare professional before use if you have any medical concerns.

6. Limitation of Liability

To the fullest extent permitted by law, velnyx.store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

7. Intellectual Property

All content on this website, including text, images, and logos, is the property of velnyx.store and may not be reproduced without prior written permission.

8. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: support@velnyx.store